Shipping Policy

Shipping Policy

Processing Time
At Mimi MUSE, each piece is crafted with meticulous care to ensure impeccable quality. Because our garments are made in small batches, we require up to 8 business days of processing time before dispatch. This allows our team to finalize every detail—ensuring that when your order arrives, it truly reflects the refined elegance you expect from Mimi MUSE.

Worldwide Shipping

· Delivery Times:

o Standard delivery: 10–15 days.

o Please note that the quoted delivery times do not include an additional 7–10 days for customs processing. Shipping times are quoted in business days and are estimates that can vary depending on your location and other external factors.

· During sale periods:

o Please allow additional time to receive your order.

Shipping Costs

· Standard: $21 (USD)

· Free Shipping: Orders over $300 (USD) receive free shipping.

 

Changing Shipping Information
Once an order is placed and confirmed, we are unable to modify any shipping details. If necessary, items can be returned in accordance with our Return Policy.

 

Tracking Your Order
Once your order has been dispatched, you will receive an email containing your tracking number. You can then follow the progress of your shipment directly on the courier’s website.

 

Import Duties
Mimi MUSE ships all packages with duties paid (DDP), ensuring no surprise charges upon delivery. If you have any questions regarding customs or duties, please contact our support team at [email protected].

 

Responsibility
Once goods have been handed over to the courier, Mimi MUSE is no longer liable for delivery issues. Please confirm that the shipping address provided is complete and accurate. Mimi MUSE is not responsible for:

· Incorrect or incomplete address details

· Shipment delays

· Missing, lost, or stolen packages

· Delivery errors caused by the courier

For any delivery concerns, please contact the courier directly. If you require further assistance, you may also email us at [email protected].